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Nov 23

Using Data to Solve Customer Service Problems

By: Tony Catone

  You already know data can be used to grow your business, driving all the aspects of your company forward successfully. But did you know your data can help you maintain customer satisfaction, solve customer service problems, and help your business develop healthy customer relationships?    On top of that, all that data you collect

Aug 13

How to Communicate with Your Clients While Social Distancing

By: Tony Catone

The first wave of COVID-19 gave the world a new normal filled with masks, frequent hand-washing, remote work, virtual school, unprecedented stay at home orders, and social distancing. Even as communities begin the reopening phases, a second wave threatens leaving mask mandates and continued social distancing in its wake. Businesses everywhere find themselves striving to