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Experienced, successful businesspeople know customer retention is more significant and less costly to the bottom line, regardless of their industry. Why? It is up to 25 times more expensive to attract new customers compared to retaining existing customers. On top of that existing customers are more likely to buy from you repeatedly. In
You already know data can be used to grow your business, driving all the aspects of your company forward successfully. But did you know your data can help you maintain customer satisfaction, solve customer service problems, and help your business develop healthy customer relationships? On top of that, all that data you collect