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Apr 5

Everything Managers Need to Know About a 2021 CRM System

By: Tony Catone

As a business manager or owner, you know the value of your CRM (customer relationship management) system to your company. CRM is great for endless types of business including sales, real estate, non-profits and so on. In the digital world of 2021, a CRM system is an invaluable tool for marketing and sales teams. CRMs

Mar 8

How Live Chat Support Leads to Better Sales and Customer Retention

By: Tony Catone

  Experienced, successful businesspeople know customer retention is more significant and less costly to the bottom line, regardless of their industry. Why? It is up to 25 times more expensive to attract new customers compared to retaining existing customers. On top of that existing customers are more likely to buy from you repeatedly.   In