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Mar 8

How Live Chat Support Leads to Better Sales and Customer Retention

By: Tony Catone

  Experienced, successful businesspeople know customer retention is more significant and less costly to the bottom line, regardless of their industry. Why? It is up to 25 times more expensive to attract new customers compared to retaining existing customers. On top of that existing customers are more likely to buy from you repeatedly.   In

Dec 15

3 Ways to Improve Your Sales Process

By: Lydia Adams

Even if your product is fantastic, there’s a great market for it, and you have lots of experience in your industry, your business won’t be successful without an effective sales process. Selling is the best way for you to understand your customers’ needs and preferences. High sales also persuade investors that your company and products